Please watch the video above to see the data collection Receiving of returned goods processing.

 

Contents

Scanco Portal Setting

Main Applications – Advanced icon

Batch number prompt - Optional

RMA# Prompt

Item Entry Prompt

Bin Prompt

Quantity Prompt

Lot Prompt

Serial Prompt

Send Data Collected

 

Scanco Portal Setting

 The Scanco Portal is where you make changes to the settings regarding how the programming functions.

 The web address for the portal is: customers.scanco.com

 Your portal settings are set up during the installation. Additional adjustments to the portal can be made by your System Administrator.

 Enabling Receiving by Order “Allow RMA Activities” must be enabled.

Allow Batches: enables the batch prompt.

Video: RMA entry
Main Applications – Advanced icon

Press the Advanced icon to move into the next screen.

Buttons

Exit: to exit Scanco Warehouse.

Send: to send all data collected in all applications.

Setting: to adjust settings.

Logout: to change users or companies.









RMA Receipts icon

Press RMA Receipts icon to enter the application.

Button

Back: to move back to Main Applications screen.

   
RMA# Prompt

Scan or Key in any valid RMA number, or use lookup button to select one from a list.

Buttons

Back: to move back to Main Applications screen.

Keys: for the on-screen keyboard.

Lookup: for seeing all available RMA numbers.

Enter: press after keying in data at RMA# prompt.

 

RMA# Lookup

Shows all valid Purchase Order numbers.

 

 

Item Entry Prompt

Scan or key in any valid item at this prompt.

Buttons

Review: to enter review mode.

Back: to move back to Main Applications screen.

Keys: for the on-screen keyboard.

Send: to send all data collected.

Lookup: for seeing all Item on RMA#.

Enter: press after keying in data at Item prompt.

Item Lookup

The item lookup will show all items on the current Purchase Order.

Buttons

OK: to move forward with the highlighted Item code.

Cancel: to move back to the Item code prompt.

Bin Prompt

For Multibin warehouses, the Bin field will be displayed after entering in an Item number.

Scan, key in or lookup Bin number.

Buttons

Back: to move back to Main Applications screen.

Keys: for the on-screen keyboard.

Lookup: for seeing all available bins.

Enter: press after keying in data at bin prompt.

 
 
 Quantity Prompt

Scan or key in positive numeric quantity at the quantity prompt.

Buttons

Back: to move back to Main Applications screen.

Keys: for the on-screen keyboard.

Enter: press after keying in data at Quantity prompt.

 
 
Lot Prompt

Scan or key in lot numbers for lot-controlled valuation product.

Buttons

Back: to move back to Main Applications screen.

Keys: for the on-screen keyboard.

Enter: press after keying in data at Lot prompt.

 

Lot Quantity Prompt

Scan or key in positive numeric quantity at the quantity prompt.

Buttons

Back: to move back to Main Applications screen.

Keys: for the on-screen keyboard.

Enter: press after keying in data at Quantity prompt.

Serial Prompt

Scan or key in serial numbers for serialized valuation product. As serials numbers are collected the “Qty Scanned” field will accumulate +1 for each serials number collected.

Buttons

Back: to move back to Main Applications screen.

Keys: for the on-screen keyboard.

Send: to send all data collected in Count by Item.

Lookup: for seeing all available bins.

Enter: press after keying in data at Item prompt.

 

Serial Lookup

The lookup will show the serial numbers that should be received.

 Send Data Collected

The ‘Send’ button at the item prompt should be pressed when all items have been collected.

Buttons

Yes: will remove the data display.

No: to move to data collection mode.

Send Completed

This message indicates the Receipt will be created in Sage. Press ‘Ok’ on this confirmation message to continue.

 

 

  

Sage Unattended Barcode Transaction Import: must be running for real-time entries to be created in Sage Return Merchandise Authorization module > Main > RMA Receipt Entry

  

Where It Goes in SAGE

Return Merchandise Authorization <odule > Main > RMA Receipt Entry